Enable Accessibility
Select the region you want to shop in

Customer Care at Quay

How can we help?

Here you can find answers to your questions about shopping at our online stores, your order, or products.
Simply select from categories below for complete information.

Shipping Information
Shipping

Shipping & Handling

Information on Returns
Returns & Exchanges

Change of heart?

Store Locator
Store Locator

Find a store near you.

FAQs
FAQ

Can't find what you're looking for?

Customer Service Hours:

Our customer service team is available 24 hours a day, 7 days a week.

CONTACT US

Email us anytime and we'll get back to you within 24 hours.

customercare@quayaustralia.co.uk

RECENTLY VIEWED